How can I pay?

How can I pay?

We offer a range of payment methods to choose from, including PayPal, T/T (Telegraphic Transfer), wire transfer, Western Union, and Alibaba online payment, among others.

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My boxes came in damaged. How do I get them replaced?

We apologize for the inconvenience caused by the damaged boxes you received. Although we take every precaution to ensure that your packages are well-packaged and protected during shipping, unforeseen circumstances can sometimes occur. If you notice that the items you received are damaged, please reach out to your sales manager or send an email to sales@bijouxpackaging.com. Our team will promptly…

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Do you use eco-friendly materials?

Yes, we do! At Bijoux Packaging, we prioritize sustainability and are always looking for ways to reduce our customers’ environmental impact. We understand the importance of creating a greener future, which is why we constantly challenge ourselves to find new eco-friendly packaging options for our customers. Most of our paperboard and cardboard materials are made from recyclable content and can…

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What’s your sample turnaround time?

Our sample turnaround time is typically 2-3 business days from the time your request is received. However, this timeline may vary depending on the complexity of your packaging design and the current workload of our production team. If you have a specific deadline or urgent request for a sample, please let us know and we will do our best to…

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Can you print inside the boxes?

Certainly! We offer the option to print on the inside of any of our corrugated box styles, including Mailers, Shipping Boxes, and Tuck Tops (which is a secret menu product!). However, please note that our Product Boxes are currently limited to printing on the exterior only. You can easily design the inside of your custom boxes using our online box…

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How do I know if my artwork is printable?

Our Prepress team is committed to ensuring the technical integrity of your custom box design. They will thoroughly review it for any potential technical issues such as low resolution, blurriness, splits, thin lines, and bleeds. If any issues are found, they will be noted in the proof for your attention. If you have difficulty addressing any printing concerns noted in…

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